Our Policys
Privacy Policy
At Eternal Elegance, we respect your privacy and are committed to protecting your personal information.
We collect only the details necessary to process your orders, provide customer support, and improve your experience — such as your name, contact details, delivery address, and payment information. Payments are handled securely by trusted third-party providers, and we never store card details.
Your information is never sold or shared for marketing purposes. You may opt out of marketing communications at any time.
We use cookies to enhance website performance and user experience. By using our site, you agree to this use.
You have the right to access, update, or request deletion of your personal data in line with UK data protection laws.
Terms & Conditions
By using our website and purchasing from Eternal Elegance, you agree to the following terms.
All product descriptions and prices are accurate to the best of our knowledge but may be updated without notice. We reserve the right to refuse or cancel orders where necessary.
Orders are dispatched via Royal Mail. Delivery times are estimates and may vary due to factors beyond our control.
Due to hygiene and safety reasons, opened or used products cannot be returned. Returns are accepted on unused, unopened items within 14 days of delivery, in original packaging. Return postage is the responsibility of the customer unless the item is faulty.
All content on this website, including images and text, is the property of Eternal Elegance and may not be used without permission.
We are not responsible for misuse of products or failure to follow recommended usage instructions.
These terms are governed by the laws of the United Kingdom.